Legal

Privacy Policy

This policy explains how Dinveravo collects, uses and protects your personal data.

Last updated: 6 April 2026  ·  Company: Dinveravo  ·  Address: Westzeedijk 82A, 3016 AG Rotterdam  ·  Email: info@dinveravo.com

1. Who we are

Dinveravo is an online academy for creative skills, registered in the Netherlands. Our registered address is Westzeedijk 82A, 3016 AG Rotterdam. We are registered with the Dutch Chamber of Commerce (KvK) under number 73849162 and our VAT identification number is NL552979502B34.

For questions about this privacy policy or how we handle your personal data, you can contact us at info@dinveravo.com or by telephone at +31 10 241 7784.

2. What personal data we collect

We collect personal data only when you actively provide it to us. This occurs in the following situations:

  • When you submit a contact form or information request form on our website
  • When you send us an email or call us directly
  • When you enrol in or enquire about a course
  • When you use our virtual learning platform

The categories of personal data we may collect include: your full name, email address, telephone number, postal address if provided, and any information you include in messages or course submissions. We do not collect sensitive personal data such as health information, financial data or government identification numbers through our website.

3. Why we collect personal data

We collect and process personal data for the following purposes:

  • To respond to enquiries submitted through our contact and information request forms
  • To provide information about our courses and programmes
  • To administer course enrolments and deliver course content via our virtual platform
  • To enable instructors to provide feedback on submitted projects
  • To comply with legal obligations under Dutch and European law
  • To improve the functionality and content of our website

4. Legal basis for processing

We process your personal data on the basis of the following legal grounds under the General Data Protection Regulation (GDPR):

  • Consent — when you tick the privacy checkbox on our forms, you give explicit consent for us to process your data for the stated purpose.
  • Legitimate interest — for improving our website and services, where this does not override your rights and freedoms.
  • Contractual necessity — when processing is required to deliver a course or service you have requested.
  • Legal obligation — where we are required by law to retain or process certain data.

5. How long we retain your data

We retain personal data only for as long as necessary for the purposes described in this policy. Contact form submissions are retained for a maximum of two years unless a longer retention period is required by law or by an ongoing service relationship. Course-related data is retained for the duration of the course and a reasonable period thereafter. You may request deletion of your data at any time by contacting us at info@dinveravo.com.

6. Who we share your data with

We do not sell, rent or trade your personal data to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our courses, such as hosting providers and email delivery services. These parties are bound by data processing agreements and may only process your data on our instructions.

We may also disclose your data when required by law, court order or governmental authority.

7. Your rights under GDPR

As a data subject under the GDPR, you have the following rights:

  • Right of access — you may request a copy of the personal data we hold about you.
  • Right to rectification — you may request correction of inaccurate or incomplete data.
  • Right to erasure — you may request deletion of your personal data in certain circumstances.
  • Right to restriction — you may request that we restrict the processing of your data.
  • Right to data portability — you may request your data in a structured, machine-readable format.
  • Right to object — you may object to processing based on legitimate interest.
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at info@dinveravo.com. We will respond within the timeframes required by applicable law. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

8. Cookies

Our website uses cookies. For detailed information about the cookies we use and how to manage your preferences, please read our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. Our website uses HTTPS encryption. Access to personal data is restricted to authorised personnel only.

10. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact

For any questions or requests regarding this privacy policy or your personal data, please contact us: